Home Health & Hospice Agency (HCSSA)
Multi-County Home Health Agency Standing Up a PL 2024-10 Program
A multi-county home health and hospice agency (HCSSA) employing several registered nurses learned, through HHSC Provider Letter PL 2024-10, that it was now covered by the workplace violence prevention obligation — a fact it had not realized applied to a largely field-based workforce.
Illustrative scenario
The following are illustrative “representative engagement” scenarios that show how VIGILO approaches common compliance situations. They are composite examples, not accounts of specific clients. They contain no named facilities, no client logos, no testimonials, and no performance metrics, and they describe compliance and survey-readiness work — not guarantees of safety or violence prevention.
The compliance gap
What the assessment surfaced
The agency had no WVP committee, no facility-specific written plan addressing the unique risks of in-home and field-based care, no anti-retaliation reporting policy, and no annual evaluation process — a from-scratch build against PL 2024-10 and the underlying Chapter 331 framework.
The engagement
What VIGILO delivered
VIGILO built the complete program of record: a compliant committee charter, a written plan addressing field-based and in-home risk, a confidential anti-retaliation reporting and post-incident response policy, annual training scheduled for a distributed workforce, and an annual plan-evaluation process documented to agency leadership.
The outcome
A documented, survey-defensible program
The agency moved from no program to a documented, PL 2024-10-aligned program of record — committee, plan, reporting policy, training, and annual evaluation — kept current through an Annual Program Review subscription. The engagement supports compliance and survey-readiness, not a guarantee of staff safety in the field.
Services in this engagement
How the work maps to our services
Every illustrative engagement is assembled from the same flat-fee services any covered facility can request. This scenario drew on the following.
Workplace Violence Prevention Programs
The complete, facility-specific program of record — committee, plan, training, and binder.
Flat fee · $2,500–$6,000
Details →Policy & Plan Development
The facility-specific written plan plus reporting, anti-retaliation, and post-incident policies.
Flat fee · scoped per engagement
Details →Healthcare Staff Training
Instructor-led training tied to the statutory annual cadence and documented for your survey file.
$1,500–$2,500 / training day
Details →Annual Program Reviews
Your Chapter 331 program of record: annual evaluation, training refresh, and committee support.
Subscription · $1,500–$3,600 / yr per site
Details →See more illustrative scenarios across every covered-facility class on the representative engagements overview →
See where your program stands
A Survey-Readiness Audit scores your committee, plan, training, and governing-body reporting against Chapter 331, the Joint Commission, and OSHA — in one document. VIGILO supports survey-readiness; it does not guarantee a survey result.