Contact
Talk to a compliance advisor
Tell us about your facility and a VIGILO compliance advisor will walk you through what Chapter 331, the Joint Commission, and OSHA require of your specific facility type — no obligation. We typically respond within one business day.
- Service area
- Texas-first, Houston metro — serving covered healthcare facilities statewide, with a national view of emerging WVP mandates.
- Scope
- Compliance, training & consulting only. We do not provide security guard, patrol, or investigations services, and we do not guarantee safety outcomes.
Send a message
Everything you share is treated as confidential.
What to expect
A compliance advisor, not a sales queue
Every inquiry is read by a compliance advisor. We respond within one business day with either a direct answer or a short scoping call to understand your facility class, your survey timeline, and which of the five frameworks — Texas HSC Chapter 331, 26 TAC §133.55, HHSC PL 2024-10, the Joint Commission, and OSHA — apply to you. There is no obligation and no pressure; many facilities simply want to know whether they are covered and what “covered” requires.
Who we work with
Covered Texas facilities, statewide
Hospitals, freestanding ERs, ambulatory surgery centers, behavioral health, nursing and long-term care, and home health & hospice agencies (HCSSAs) — across every covered facility type and the major Texas metros. We are a compliance, training, and consulting practice; we do not provide security-guard, patrol, or investigations services.
Before you reach out
Frequently asked questions
How fast can VIGILO start?
Rapid-response citation remediation can begin within days; standard program builds are scheduled to your survey timeline. Tell us your deadline and we will tell you what is realistic.
Do you travel on-site in Texas?
Yes — for training and worksite analysis across Texas, including Houston, Dallas–Fort Worth, San Antonio, and Austin, with remote delivery where it fits the engagement.
What does an engagement cost?
Flat fees, published per service (roughly $500–$6,000), plus annual subscriptions for the maintained program of record. No per-incident or percentage pricing.
Is my inquiry confidential?
Yes. Everything you share is treated as confidential and is read by a compliance advisor, not a sales queue.