Topic

Policy & Documentation

Writing the policies and assembling the binder that withstand review — confidential anti-retaliation reporting, post-incident response, and the documentation index a surveyor opens first.

6 articles

Policy & Documentation

Protecting PHI in Workplace Violence Documentation

WVP incident records often capture patient health information. Here is how to document workplace violence defensibly without creating a privacy breach or weakening your survey evidence.

7 min

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Policy & Documentation

The Policy-to-Practice Gap: Why Good Policies Get Cited

Facilities with excellent workplace violence policies still get cited. Here is why surveyors find the policy-to-practice gap, and the evidence that closes it.

6 min

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Policy & Documentation

Linking Your WVP Policy to HR Discipline & Just Culture

Your workplace violence policy must connect to HR discipline and a just-culture framework. Here is how to link them so reporting stays open and the program stays defensible.

6 min

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Policy & Documentation

The Annotated WVP Plan: Section-by-Section Table of Contents

An annotated table of contents for a facility-specific written WVP plan — every required section, the primary source behind it, and what a surveyor opens it to find.

7 min

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Policy & Documentation

Drafting the Post-Incident Response Policy (Chapter 331)

Texas Chapter 331 requires post-incident response — but the policy that delivers it is where facilities fall short. Here is how to draft a post-incident response policy that holds up at survey.

7 min

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Policy & Documentation

Behavioral Alert & Flagging Policy: A Defensible Process

A behavioral alert flag warns staff of known risk — but a bad one becomes a discrimination or stigma exhibit. Here is how to document a defensible flagging policy.

7 min

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Know where your program stands

A Survey-Readiness Audit scores your committee, plan, training, and governing-body reporting against every standard that applies to your facility — in one document.

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